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IMS EMEA Newsletter Issue 6 - October 2011

 

New airport win for vMUSE

 

New airport win for vMUSEARINC EMEA has won a hotly contested new contract from a sizeable UK airport for its vMUSE Enterprise common-use passenger processing technology. The win comes hard on the heels of a similar contract win at Belfast City Airport.

Installation of all the new equipment, which will be implemented later this year, will include the hosted CUPPS (Common Use Passenger Processing Systems) service. The advantage of vMUSE Enterprise is that it is easy to operate and support and will enable the airport to serve a multiple group of customer airlines creating terrific economies of scale, says Tony Chapman, Senior Director, Integrated Travel Solutions.

The hosted approach provided by ARINC's vMUSE Enterprise service enables 'thin client' devices – user workstations without hard drives or moving parts – to be used in place of conventional computers at service desks, and eliminates the need for expensive on-site servers and associated infrastructure. It also enables additional workstations to be added much more quickly than in a conventional installation, and the extended MTBF (Mean Time Between Failure) rate allows for lower service costs. The service is delivered from ARINC's EMEA data centre in the UK where all the servers, gateways, communication circuits and associated infrastructure are located, enabling multiple customers to share the cost benefits and lower support requirements of a common infrastructure.

In addition, ARINC has recently been awarded a new five-year contract for vMUSE, BagLink and CUSS (Common Use Self Service) support to include not only long-standing customer Manchester Airport, but also Manchester Airport Group's partner airports, East Midlands and Bournemouth. These airports will use the same vMUSE Enterprise architecture to enable thin client technology to be deployed. The infrastructure will be hosted out of Manchester and will go live in the last three months of 2011.

 

 

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Vol6-5smallExpressCheck to be installed in Macau

ARINC has begun a project to deploy its new ExpressCheck technology for Menzies' Macau Airport Services in Macau, China.

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