Within the talking airports section of the website a new discussion created by Andrew Seow looks at the past, present and future of Airport Connectivity.
In recent times, we have seen the biggest increases in passenger demand ever seen. In 2015 IATA reported the largest increase in demand for air travel in five years, with global passenger traffic rising by 6.5%.
In this article, we look at why passengers are more willing to pay to be connected than ever before, and airlines are using a personalised experience to generate engagement and new revenue streams.
Changes to the passenger journey have also taken place over recent years with new remote and self-service technologies being embraced. Self-service check in, portable check-in, self-service bag drop being just few.
Integrating biometrics to track passenger journey takes these technologies to the next level as passenger flow can be further automated whilst enhancing airport security.
Airlines and airports are now boosting profit with the passenger data collected from these technologies with targeted advertising, delivering personalised information to improve passenger flow or offering priority services to frequent flyers.
Advancements such as the Cloud and Internet of Things will only drive forward the capabilities and capacities for Connected Airports.
Read the full article here.
Previous Airport News
In a multimillion dollar project to streamline passenger processing at Dublin Airport, Rockwell Collins has deployed two major self-service bag drop zones to simplify and optimise the baggage check-in process.