Self-service innovations are improving throughout the world’s airports as passenger flow increases year-on-year on a global scale, and airports look to enhance passenger experience, while maintaining critical, growing security requirements. Through identity management and biometrics, airports can streamline operations and fulfil mandatory requirements, and although widely accepted that complete automation is still years away, Rockwell Collins, through its involvement in biometrics testing and research, is working towards that goal.
According to Tony Chapman, Rockwell Collins’ director of strategic programs for global airports, the challenges in the process of identity management arise largely due to a lack of standardisation for the required information. ‘Everyone is looking for something more unique than facial features and adds that while the system is good, ‘you have to look up at the camera’, he said.
Head on over to Discussions, to read the full article.
Previous Airport News
The newly-opened $1.6 billion international terminal at Canada’s YYC Calgary International Airport features an extensive deployment of Rockwell Collins’ ARINC technology, supporting self-service solutions that have been designed to streamline and improve passenger experience.