Engineering passenger flow - Common Use kiosks

Airport passenger congestion solutions are more critical than ever. With security, passenger volume and airport waiting times at all-time highs, we understand the need for more efficient passenger check-in alternatives.

We know common-use systems, having established an industry-leading reputation with our multi-user system environment (MUSE®) applications. We've installed over 60% of the common-use self service (CUSS) kiosks in airports worldwide—helping speed up the check-in process, significantly reduce lines, enable airline cost-sharing, save floor space and improve the entire customer experience.

Versatile, reliable and economical, Rockwell Collins' ARINC SelfServe™ common-use kiosks are increasingly changing how passengers travel. Over 80% of check-ins are now performed away from traditional check-in counters. Kiosks are easily integrated with auxiliary devices such as passport readers, smart card readers, security cameras and biometric systems. Passengers can even process their baggage—printing out bag tags right at the kiosk and leaving them at nearby designated drop locations.

Models of convenience and operational efficiency, ARINC SelfServ common-use kiosks benefit airport operations from curbside to runway—providing a new way to keep both passengers and airlines moving.


ARINC Airports Self Service Kiosks datasheet ARINC Airports Self Service at Narita International
7 ARINC Airports SelfServ kiosks data sheet A4 EMEA          ARINC Airports Narita International Airport case study2